Will never give Vogt RV My Business

Our RV came with a Winegard Power HD Antenna. We did not try to turn it on for several weeks. I made a couple calls to RV when we first discovered the issue. They sent a list of dealers.

When we got home we called a couple of their dealers. One of those dealers is Vogt RV in Ft. Worth, TX. It was a bit challenging to get a service manager on the phone. Once we finally got someone on the phone I’m not sure I’ve ever talked to someone so disinterested in their job.

The guy on the phone seemed annoyed I called. After explaining the issue, and explaining the conversation I had with the factory, the guy proclaims it will be months before I can get in the door.

This was my first experience with a Pleasure-Way dealer so I was a bit concerned. We called a different dealer, Ron Hoover RV, approximately 1.5 hours south of us. I’m very glad we did. The experience was great. They were able to get us in immediately and their follow through was fantastic.

I’ll cover more about our first warranty experience here.